At a glance
Privacy at a glance
This notice applies to information handled through the Film Mosaic website and to communications that you choose to initiate with Film Mosaic. It covers visits to our editorial reviews, character dossiers, narrative and screenplay breakdowns, production trivia, technical realism audits, curated watchlists, gallery content, and New Zealand streaming and 4K media guides.
It does not replace the privacy notice of an independent website you reach through an outbound link. Those services operate in their own environments and make their own decisions about information, cookies, accounts, availability, and contact requests.
Information
Information we may handle
Messages you choose to send
When you contact Film Mosaic, we may receive the message you send and the contact details or other information you include in it. We use that information to understand and respond to your editorial, website, or privacy enquiry. This is voluntary: the content of a message depends on what you decide to provide.
For general editorial correspondence, you may write to [email protected]. Please avoid including unnecessary sensitive personal information in a general enquiry. If you are making a privacy request, include only the detail reasonably needed to help us identify the relevant correspondence or information.
Technical and usage information
Ordinary website and server operation can generate technical information needed to deliver, secure, and understand use of an online service. Depending on how you visit the site, this may include information such as browser and device type, pages viewed, a referring page, the time of a visit, and an approximate location derived from an IP address.
We may use this information in a general way to keep Film Mosaic working reliably, diagnose faults, and understand how readers reach and use editorial material. This policy does not identify a specific analytics provider, retention period, or profiling practice, and it does not imply that Film Mosaic operates visitor accounts, payment services, subscriptions, or gambling products.
External services
Information from linked services
Film Mosaic may link to third-party websites to help readers research films and availability. For example, the JustWatch New Zealand directory (opens in a new tab and leaves Film Mosaic) is an independent destination. When you select that link, you enter another operator’s environment and should review its privacy notice. Film Mosaic does not control the information that third party collects or receive data from it merely because we have linked to it.
Purpose
How we may use information
Operate and improve the website
Technical and usage information may be used to keep pages functioning, diagnose problems, protect the website, and understand how readers find and use Film Mosaic’s reviews, essays, dossiers, and media-guide material. This helps us support a useful editorial film-criticism and media-guide portal without suggesting personalised recommendations or behavioural targeting.
Respond to enquiries
We may use the contact details and message content you provide to reply to an editorial, website, or privacy enquiry, to follow up where appropriate, and to handle the request itself. This use is limited to the context of your communication, including messages sent to [email protected].
Maintain safety and integrity
Information may be used where reasonably necessary to protect the site, investigate suspected misuse, address security concerns, or comply with applicable legal obligations. This is about the safety and integrity of an editorial website, not gambling compliance: Film Mosaic does not promote real-money gambling services.
Meet legal and administrative responsibilities
Film Mosaic may handle information as reasonably necessary to meet applicable obligations, resolve disputes, or keep necessary records. This does not create a broad permission for unrelated uses. What is appropriate can depend on the nature of the information, why it was received, and the circumstances of the request.
Your options
Your choices, security, and retention
Access, correction, and deletion requests
You can contact Film Mosaic to ask about personal information held about you, request correction of information you believe is inaccurate, or ask for deletion where applicable. To help us consider a request, we may need enough information to identify the relevant correspondence or information. Some requests may be subject to legal or operational exceptions depending on the circumstances.
- Identify yourself: tell us the email address or other context connected with the relevant communication.
- Describe the request: say whether you are seeking access, correction, deletion, or an explanation.
- Provide relevant context: include enough detail to locate the matter without sending unnecessary sensitive information.
Send a privacy request to [email protected].
Security
Film Mosaic takes reasonable steps to protect information from unauthorised access, loss, misuse, alteration, or disclosure. However, no online transmission or storage method can be guaranteed completely secure. We therefore encourage visitors to use care when deciding what information to include in an email or other communication with us.
Retention
Information may be kept only for as long as reasonably needed for the purposes described in this policy, including responding to enquiries, maintaining records, resolving issues, or meeting applicable obligations. The appropriate period can depend on the nature of the information and why it was collected or received. We do not publish a fixed deletion timetable in this notice. Contact us if you have a question about retention in relation to your own enquiry.
Contact
Contact and changes to this policy
Changes to this policy
Film Mosaic may update this Privacy Policy when its practices, website, or applicable requirements change. The revised date at the top of this page identifies the current version: Last updated: 20 September 2026. Review this page periodically if you would like to stay informed about changes to this notice.